NRN customer terms

Looking at the portal and the offer, before you commit to anything.

• Portal Terms of UseGoverns your use of the NRN portal — creating an account, checking eligibility, uploading your bill and viewing estimates — before you commit to anything.
• Offer & EligibilityThe Campbelltown Phase 1 offer: what it is, who can take part, and how your indicative Smart Grid Credit firms up over time.

What you agree to when you start your 60-day Smart Grid trial.

• Smart Grid Trial TermsThe 60-day trial: your monthly trial credit, your right to walk away at any time at no cost, the day-60 decision, and the move to your retailer.
• Data-Sharing ConsentWhat NRN and your retailer share with each other to run your trial and pay your Smart Grid Credit — and what they do not share.

The terms that carry your Smart Grid Credit for the long run.

• Smart Grid Credit TermsYour ongoing Smart Grid Credit and the four Always promises, which apply once your system is installed.